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Home/About ServizMate — Hyderabad Home Services Marketplace

About ServizMate — Hyderabad Home Services Marketplace

Last updated 2026

ServizMate is a Hyderabad-based home-services marketplace owned and operated by Edone Solutions. We connect households and businesses with verified, independent service professionals for transparent, dependable doorstep repairs and maintenance.

Legal Operator & Payment Processing Notice

ServizMate is a home-services marketplace owned and operated by Edone Solutions, Hyderabad, Telangana, India. Online payments made to ServizMate are collected and processed by Edone Solutions through Razorpay.

1. Who We Are

ServizMate is a premier home-services lead marketplace owned and operated by Edone Solutions, located in Hyderabad, Telangana, India. Our mission is to simplify home maintenance by seamlessly connecting Hyderabad homeowners and tenants with verified, independent local professionals across 14 service categories — including electricians, plumbers, AC technicians, carpenters, appliance specialists, and home cleaning experts.

Whether you need a quick tap repair in Kukatpally, an air conditioning tune-up in Gachibowli, or electrical rewiring in Banjara Hills, ServizMate provides a transparent digital bridge to find qualified neighborhood professionals without guesswork.

2. How ServizMate Works

For Hyderabad Customers

  • Free, Instant Booking: Browse standard services and rate estimates, pick a convenient time slot, verify your mobile number with OTP, and confirm your request without any advance deposit or payment.
  • Lead Communication & Dispatch: ServizMate connects your request with an available, verified independent professional who services your locality.
  • Direct Doorstep Payment: Once the professional inspects, completes the job, and agrees on final charges, you pay the professional directly via Cash or direct UPI.
  • 0% Platform Commission: We never mark up customer bills or deduct commission from technicians' labor.

For Independent Service Professionals

  • Application & Verification: Local technicians apply at /become-a-vendor and submit government-issued identity documents and skill credentials.
  • One-Time Onboarding Fee: Upon credential review and administrative approval, professionals pay a one-time onboarding/joining fee of ₹2,000 + 18% GST (₹2,360 total) via Razorpay.
  • Prepaid Lead Credits: Approved professionals recharge non-transferable prepaid lead credits to receive eligible customer service leads in their assigned category and locality.
  • 100% Direct Retention: Professionals keep 100% of the service bill collected from the customer, with zero platform commission deducted.

3. Marketplace Role & Responsibilities

It is important to understand the respective roles of ServizMate and the service professionals:

  • Intermediary Platform: ServizMate operates purely as a technology intermediary and communication facilitator. ServizMate is not a contractor, employer, or direct provider of manual labor.
  • Independent Contractors: Professionals listed on ServizMate are independent service providers. They exercise independent skill and judgment, provide their own equipment and tools, and are solely responsible for the quality, safety, and outcome of the service.
  • Material & Spare Part Estimates: If additional materials, replacement components, or complex repairs are required, the professional must explain the requirement and obtain customer consent on the pricing estimate before undertaking the extra work.

4. ServizMate in Numbers

500+

Verified Home Service Professionals

across Hyderabad

65

Areas Covered

across all zones of Hyderabad

14

Service Categories

from electrician to home cleaning

0%

Commission on Customer Bills

professionals keep 100% of customer payments

₹0

Advance Customer Payment

pay pro directly after work is done

24 Hours

Partner Verification Turnaround

structured KYC & skill review

5. Legal Entity & Contact Details

Customer Brand: ServizMate

Legal Operator: Edone Solutions

Operating Location: Hyderabad, Telangana, India

Support Email: support@servizmate.com

Support Phone: +91 6309394838

Support Working Hours: 11:00 AM to 6:00 PM IST (Mon – Sat)

ServizMate is a home-services marketplace owned and operated by Edone Solutions, Hyderabad, Telangana, India. Online payments made to ServizMate are collected and processed by Edone Solutions through Razorpay.

Common questions

Who owns and operates ServizMate?
ServizMate is a customer-facing brand owned and operated by Edone Solutions, headquartered in Hyderabad, Telangana, India. All platform operations and online partner collections are managed by Edone Solutions.
Does ServizMate employ the service technicians?
No. Technicians and professionals on ServizMate are independent service providers and contractors, not employees or agents of ServizMate or Edone Solutions. Each professional is independently responsible for the execution, quality, and safety of their work.
Do customers pay online through the website?
No. Booking a service on ServizMate is completely free. Customers do not make any online payment when placing a booking. You pay the independent professional directly at your doorstep after the work is completed, using cash or the professional's personal UPI.
How does ServizMate make money if it takes 0% commission?
ServizMate charges 0% commission on the final customer service bill. The platform earns revenue through a one-time partner onboarding/joining fee and prepaid lead credits purchased by professionals via Razorpay to receive eligible customer leads.
Which locations are currently served?
ServizMate currently serves 65 major localities and residential zones across the Greater Hyderabad municipal area in Telangana, India.
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Legal Operator & Online Payment Disclosure

ServizMate is a home-services marketplace owned and operated by Edone Solutions, Hyderabad, Telangana, India. Online payments made to ServizMate are collected and processed by Edone Solutions through Razorpay.

© 2026 ServizMate. ServizMate is a brand owned and operated by Edone Solutions, Hyderabad, Telangana, India.

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